The Importance of Web Design for the User (Visitor)

A website can be live for many purposes, such as informing visitors, promoting products, social purposes, and more. The fact that websites can be prepared for different purposes has also revealed the existence of different customer identities.

What Does a Visitor Expect from a Website?

Every site wants to have satisfied visitors. Every visitor wants their time spent on the site to be of high quality. While the goals of websites and visitors are actually close to each other, some sites can turn into torture for visitors.

How Does a Website Satisfy a Visitor?

Internet users visiting a website have both general and special expectations from the site. The special expectations of the visitor are related to the target audience the site addresses, while the general expectations include the expectations that every site should offer to its visitors.

A visitor primarily wants to find what they are looking for easily on a site. A customer who can find the desired product or service after a long struggle means they have left the site with many question marks in their mind. For this reason, when designing a site, well-known design problems should be eliminated, buttons should be visible, headings should be clear, texts should be readable, and links should be correct. Another design feature that a visitor expects from a site is colors. Colors that harm the visitor's eye health or text colors that are incompatible with the background stand out as design flaws of the website.

In conclusion, website design is an indispensable element for visitors. No matter how much richness a website contains, if it fails in terms of web design, what it tells will not be heard. For long-term visitors and attractive websites, web design services are very important. In fact, web design services are a concept so wide that they cannot be limited to just buttons, texts, and colors. When we say web design, interaction also comes to mind. A site that a visitor interacts with is more successful than its counterparts that do not have interaction with their visitors. To explain what is meant by interaction with a simple example, the live help section that we can see on some sites can be given as an example. If the visitor can get an instant answer to the problems they encounter during their visit to the site, they will leave the site more happily.