What is B2C Software?

The English acronym B2C, which stands for Business to Consumer, covers e-commerce activities conducted from "Firm to Consumer". All commercial activities that companies carry out for consumers fall into B2C processes. Businesses that want to conduct qualified commercial activities can create a more qualified marketing channel with B2C software.

B2C software projects are software projects that include commercial transactions between a business that markets products or services and the end consumer. Businesses carry out their commercial activities through all e-commerce channels such as corporate websites and mobile applications, thanks to B2C software. B2C software can also be described as e-commerce software in other words.

All service processes that enable a business to sell through its own website or mobile channels are the subject of B2C software. In the software, customers can order the products or services they need from the business's own website or from web portals and virtual stores that it markets through other channels.

End consumers can make the payment for the order they create on the business's e-commerce site with a credit card or different channels. In other words, reliable payment integrations are also provided within B2C software. As the competitive environment in sales and marketing increases day by day, both medium and small-sized businesses need e-commerce software and corporate B2C software to reach their consumer base.

What Should Be Considered in B2C Software?

There are some points to consider when choosing B2C software. First of all, a B2C software must be active 24/7. In other words, since there is no physical store, the consumer base can make purchases uninterruptedly via the website or mobile application.

The points to be considered in B2C software can be listed as follows;

• B2C Software Must Be SEO Compliant: The website of the institution within the scope of B2C software must be compatible with search engines. As Kumsal Ajans, we produce SEO-compliant projects in all our software.
• It Must Offer Payment Method Options: There must be different payment methods within the B2C software. If you offer different payment methods to customers, you can make more sales. Payment method options such as virtual POS belonging to banks, money order option, and cash on delivery option must be included in the software.
• It Must Have an Advanced Design: Having advanced design possibilities in B2C software is very important. There must be designs with high user experience, that facilitate the experience of reaching and purchasing the product, and that are developed with the latest software languages suitable for the sector.
• There Must Be Social Media Integrations: Social media marketing is a very important channel in e-commerce activities. It is necessary to have social media integrations while developing B2C software. In this way, the website, mobile application, and social media accounts can be connected to attract more customer traffic.
• Cargo Management and Tracking Module: B2C software should also have a cargo management and tracking module. A cargo management platform should also be in the infrastructure to prevent problems with orders. In this way, both those who order and you can track the cargo. In addition, cargo processes take less time.
• Inventory and Product Management: Product and inventory management must be practical within B2C software. Inventory information should be kept on the interface and a large number of products can be easily tracked. Especially when the number of visitors and the number of products increase, inventory and product management will significantly increase the work performance.
• Customer Support Service: There should also be support services in the B2C software developed specifically for your corporate needs. As Kumsal Ajans, we always provide active support for personnel training and after-sales problems related to your B2C software.
• Blog Management and Mail Integration: In addition to social media integration, blog management and mail integration should also be on your e-commerce site. In this way, you can communicate with your potential customers via mail in the pre-sales and after-sales process. It is very easy for remarketing activities and announcing new products and campaigns. Thanks to blog management, you can create quality content, choose organic traffic and attract new customers.
• Effective Reporting: Data management is very important for B2C software. All necessary integrations must be available to be able to analyze and process customer experiences and returns. You can get reports on all processes of your website such as traffic and sales.

What are the Advantages of B2C Software?

B2C software is a very necessary activity for both small-scale and large businesses. The advantages of B2C software can be listed as follows;

• The business can receive orders 24 hours a day through marketing channels.
• It can be directly reached between the customer and the business.
• The wishes and demands of the customers can be followed up-to-date with the feedback systems on the website.
• You can gain competitive power by reaching markets in other cities and foreign countries. Even small businesses can benefit from the marketing opportunities of large businesses.
• The costs of tools, personnel, and time for marketing activities can be minimized.
• Customers can get rid of necessities such as time and place in the shopping experience. The shopping process can be completed easily.

You need to think professionally in B2C software. You need to work with experienced software companies. You need to deliver the orders you receive to your customers as soon as possible for the customer to trust and for customer loyalty to be formed. For this, you need a state-of-the-art and professional B2C software.

What are the Contributions of B2C Software to E-commerce Activities?

E-commerce activities are breaking marketing habits in our country as in the world. Now even small businesses can reach customers on the other side of the world thanks to e-commerce activities and can even compete with very large companies. E-commerce activities are carried out through different areas such as e-commerce websites, mobile applications, and social media channels.

In e-commerce activities, it is very important for customers to be able to shop easily, browse the site easily, make payments securely, and complete the purchase process practically. For this, businesses resort to B2C software solutions.

The biggest mistake made when purchasing B2C software is the purchase of ready-made packages. As the Kumsal Ajans team, we develop B2C software that offers corporate solutions specific to each brand. In this way, we produce software directly related to your goals, vision, and mission, and the needs of your customer base.

All of our B2C software can also be optimized by our team according to your changing needs.

What are the Usage Areas of B2C Software?

The usage areas of B2C software are very wide. Companies that market products and services from all kinds of sectors need B2C software in e-commerce activities. Every business that markets physically can prefer B2C software when it decides to invest in digital marketing for e-commerce activities.

As Kumsal Ajans, we offer B2C software that meets corporate needs instead of ready-made software. Small, medium, and large-sized businesses can benefit from our B2C software solutions no matter what their sector is.

B2C Software Prices

You can contact us through our communication channels to get detailed information about B2C software prices. As Kumsal Ajans, we do not find the sale of ready-made software efficient, so we create software from scratch specifically for corporate needs.

You can get support from our team for B2C software specific to your corporate needs that will increase your sales in your e-commerce activities and enable you to directly reach your potential customers. Let's meet right away and create and present a B2C software price offer to you.